Thursday, June 21, 2012

Jetstar opens early check-in counter

Jetstar

Jetstar has quietly started an early check-in counter, which means you can check-in anytime from 10am on the day of your flight, hence no more queues and you can get that preferred row ahead of everyone else.


It is located at Row 8 at Changi's Terminal 1. I would think this benefits those on transit, or someone who plans to shop alot before their flight, otherwise why would anyone be at the airport so early? 

You often hear people say "oh must be at the airport 2 hours before flight", but do you question why? There is absolutely no reason for you to do so. Jetstar Asia (3K) and Valuair (VF) flights close 40 minutes and Jetstar (JQ) flights close 1 hour before departure, so long you present yourself at the counter even just 1 minute before the deadline, you'll still be checked-in for the flight.



Do take note even if you've checked-in online, you'll still have to get a proper boarding pass at the counter.


The instructions don't specify a cut-off time, but I assume its "safe" to reach the counter 40 minutes before the flight, especially if you have bags to check-in.

Tiger Airways

Tiger has an early check-in counter too, at the far right side of the hall. I see no reason why anyone would want to check-in and head into airside early, since the area's a dump.


Otherwise, their counters close 45 minutes before flight times. I have seen people still queueing to check-in about 30 minutes to their flight, but that was due to lousy management of check-in logistics. They implemented common check-in counters and got everyone to form snaking queues. Of course they couldn't clear everyone in time and had to open another counter 5 minutes before every flight closes just to check-in those folks who have obediently queued for 1 hour.

I think they're reverted back to specific counters for individual flights, can't wait for them to move to Terminal 2 in September.

Tiger does not have any web check-in facility.

Hong Kong


If you're departing Hong Kong on Jetstar or Tiger, in-town check-in at Kowloon or Hong Kong stations are available, should you be taking the Airport Express. However, I find the Airport bus services alot more convenient, and the ticket price is just 1/4 that of Airport Express. But that's another story altogether.

Hong Kong Station
Kowloon Station

AirAsia

The most innovative of the lot, all in the name of cost-saving - the need for less airport manpower, and it benefits customers too.

You can check-in online or via the mobile app, up to seven days before the flight.


If using web check-in, you'll have to print the boarding pass and get it stamped or verified at the counter 45 minutes before the flight. I suppose if you have no bags to check-in you can afford to be a little late, say 35 minutes?


For mobile app check-ins, you'll have to scan the bar code at the kiosk to obtain a boarding pass, then get it stamped by a customer service personnel. Both web and mobile check-ins close 1 hour before flights, and 4 hours for AirAsia X flights.


Kiosks at Changi's Terminal 1 Row 11.


Scoot

No relevant information on its website, one can only assume counters open 2 hours and close 45 minutes before flights.

1 comment:

  1. I have a 6am flight on Jetstar. Would I be able to use the early check-in the previous day, go through immigration and camp airside instead?

    ReplyDelete